Fire A Client This Secretary's Week !!!
April 21st is
Administrative Professionals Day 2006 (also called Secretary's Day,
Administrative Assistants Day, or Exceptional Assistants Day). Thinking of
what to give your administrative assistant? How about one to make
him or her deliriously happy : let your assistant fire one
Yes, a couple of years ago, I told
that she could fire one client, no questions asked. After she picked
herself off the floor, she chose a client that surprised me. Turns out
that this client, while perfectly cordial to me, was consistently rude to
her on the phone. He also made inappropriate comments to her when he came
into the office. I sent the client a nice letter telling him I would be
unable to do business with him any longer. My secretary told me it was
one of the best presents she had ever gotten.
The moral to this story is that there are clients who, if
they treat your staff badly, don't deserve your hard work. Every day you
work for them sends a message that you value their business more than the
happiness of your staff. The trouble is that you probably
don't even know who these clients are. So ask your assistant or secretary,
and go ahead and give yourself a little bonus and fire your least-liked
Of course, gifts and flowers are
also nice…and they are not too drastic too.
Check it out now in our
Secretaries Week category
you may just buzz me at 03-7883 0233.
Pods & Petals Giftlab
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